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Partner Spotlight

Meet the PIT crew: How Kinetic delivers hands-on Tanium support - Tanium Tech Talks #133

Host Ashley McGlone welcomes Ethan Jennings, Director of Engineering at Kinetic Solutions, to spotlight the Partner Innovators of Tanium program and share how Kinetic helps organizations maximize their Tanium investment.

When organizations invest in Tanium, they’re not just getting a powerful platform—they’re gaining access to a global network of elite partners known as Partner Innovators of Tanium, or PIT crew.

The PIT crew is a select group of Tanium-vetted experts who have demonstrated deep technical mastery and a proven track record of helping customers succeed. These partners are recognized for their ability to deliver hands-on support, develop tailored solutions, and provide strategic guidance throughout every phase of the Tanium journey—whether it’s onboarding new modules, optimizing workflows, resolving technical challenges, or driving long-term value.

In this episode, we’re meeting one of these standout PIT crew members: Ethan Jennings, Director of Engineering at Kinetic Solutions. With three PIT crew-certified experts on staff, Kinetic delivers a range of endpoint management services tailored to Tanium environments.

Watch as Ethan shares his journey with Tanium, the specialized value Kinetic brings to IT operations, and real-world examples of how organizations can solve complex challenges using Tanium’s speed and visibility—and how working with a PIT crew-certified partner can help bring those capabilities to life.

Key takeaways

  • What is Kinetic Solutions? Headquartered in south central Wisconsin, Kinetic supports a global customer base with deep expertise in endpoint management and Tanium.
  • Ethan’s evolution with Tanium: What began as writing sensor code has grown into years of helping customers unlock Tanium’s full potential.
I originally got started with Tanium by writing sensor code. I have a development background and originally some peers asked me to write sensor code, which eventually turned into a curiosity and access to the platform, and over the years, we've continued to see it evolve and help customers do great things with it.
Director of Engineering at Kinetic Solutions Ethan Jennings
  • Why Tanium stands out to Kinetic: After working with many tools, Kinetic finds Tanium unmatched in providing fast, comprehensive visibility into customer environments.
  • Cradle-to-grave support: Kinetic offers end-to-end services for Tanium—from initial deployment and module setup to day-two support and implementation assistance. Their goal: to be “the administrator’s best friend.”
We like to call ourselves the administrator's best friend because we help them answer those tough questions that they may have about the platform. And ultimately, we wanna ensure that administrators and the company as a whole feel supported in their Tanium purchase.
Director of Engineering at Kinetic Solutions Ethan Jennings
  • Rapid patch compliance success: Kinetic has helped customers boost patch compliance from the low tens to the high nineties in just two weeks, demonstrating Tanium’s power in real-world scenarios.
  • Discovering unknown devices: Using Tanium Discover, Kinetic helped a customer identify over 200 Raspberry Pis on their corporate network—devices they didn’t even know existed.
  • Solving modern app deployment challenges: Kinetic helps customers patch and update Microsoft Store apps—even in environments where direct store access is blocked—including built-in tools like Sticky Notes and other store-based, third-party software.
  • Practical console solutions: Ethan demonstrates how Kinetic builds custom dashboards and reporting tools for customers, making error remediation and compliance tracking easier and more actionable.
Oftentimes we see admins can't break above a certain compliance number, so we usually like to show them that error remediation, which really helps to get you to that closer 100% number.
Director of Engineering at Kinetic Solutions Ethan Jennings

Additional resources

Looking to connect with a PIT crew-certified partner? Reach out to your Tanium contact or email [email protected] to get started.