Every year, ServiceNow's Knowledge conference brings together the world's most forward-thinking IT and security leaders to exchange ideas, share best practices, and chart a course for what comes next. The theme for next week's edition is “AI in three days. Impact for years.” As a proud partner with ServiceNow, Tanium is all-in on that message.
Tanium will be in Las Vegas at the conference May 5-7 — not just in the expo hall, but on stage, in the sessions, and woven into the conversations that matter most. As a sponsor, presenter, exhibitor, and active contributor to the Knowledge26 community, Tanium's presence reflects our mission to help enterprise IT and security meet the challenges they face every day, and to illustrate how the Tanium + ServiceNow partnership helps organizations build a more secure, resilient, and confident future.
And now is the time to reaffirm this partnership, because the stakes have never been higher. With the advent of Claude Mythos Preview, Tanium is fixing cyber and operational risk at a depth and speed that changes the calculus for enterprise security teams. We’re identifying exposures that traditional tools miss, and we’re doing it continuously. But discovery without action is just a longer list of problems. ServiceNow with Tanium is how Mythos-flagged risk gets triaged, prioritized, and resolved automatically, at scale, without human bottlenecks slowing the loop.
The problem every enterprise knows too well
And even before Mythos enters the equation, if you ask any IT or security leader what keeps them up at night, a version of the same answer keeps surfacing: they can't act on what they can't see. Enterprises run tens of thousands (sometimes hundreds of thousands) of endpoints across sprawling, hybrid environments. ServiceNow is where the workflows live: the tickets, the change requests, the configuration tasks, the asset records. But too often, those records are stale. A CMDB that's days, weeks, or months out of date isn't just an inconvenience; it's a liability. Remediation tasks pile up against asset data that no longer reflects reality. Security teams chase vulnerabilities on machines that were patched weeks ago or miss exposures on devices that were never catalogued in the first place.
Tanium addresses the visibility side of that equation. In minutes, not hours, Tanium can query every endpoint in an environment at scale and return authoritative, real-time data on software inventory, configurations, vulnerabilities, security posture, and more. When that capability is connected with autonomous actions and directly to ServiceNow's workflow engine, the result is faster and, overall, more accurate IT.
Autonomous IT in Action: Incident Management
The Zero-touch service desk is now a reality with integrated end-to-end runtime intelligence from ServiceNow and Tanium.
A partnership built on real outcomes
The Tanium + ServiceNow joint solution puts real-time endpoint intelligence at the heart of ServiceNow workflows. Asset and inventory workflows can be enriched with Tanium-sourced hardware/software inventory imported into the CMDB, ensuring it is accurate and up to date. New agentic workflow capabilities announced last fall allow customers to automatically triage observable alerts, achieve scalable self-healing, and realize zero-touch patching.
IT teams can now prioritize and remediate based on current exposure, not yesterday's vulnerability snapshot. Configuration compliance and incident response use cases similarly benefit: when ServiceNow needs to know the truth about an endpoint, Tanium delivers it.
<blockquote>When ServiceNow needs to know the truth about an endpoint, Tanium delivers it.</blockquote>
This joint solution has been battle-tested across some of the most complex IT environments on the planet. At the conference, you can attend McDonald's session and learn how one of the world's largest and most operationally demanding organizations is among the joint customers that rely on Tanium and ServiceNow working in concert. Managing endpoints across thousands of restaurant locations, corporate offices, and global operations requires a level of scale, speed, and reliability that few technology stacks can match. The Tanium + ServiceNow combination gives McDonald's the unified visibility and automated workflow orchestration needed to stay secure, stay compliant, and keep operations humming without drowning IT teams in manual effort.
What Tanium is bringing to Knowledge26
At our booth (#5517), visitors can see the joint solution live, ask hard questions, and connect with practitioners who've deployed it in real environments. Tanium's team will be there to dig into specific use cases: how organizations are using Tanium data to improve CMDB accuracy, accelerate vulnerability remediation, streamline software asset management, and automate security operations response through ServiceNow's workflow layer.
In the session tracks, Tanium will be contributing to the conversations shaping how enterprises think about endpoint management and security operations. Customer voices will be central to those stories. The message is grounded in outcomes: faster mean time to remediation, higher CMDB accuracy rates, fewer manual touchpoints between security discovery and IT action.
Find all of Tanium’s sessions here. They are:
- Now on Now: Journey Toward Zero Controllable Incidents (Tuesday, May 5, 9 - 9:30AM)
- Autonomous IT: A Zero-Touch Service Desk Built on Trust and Speed (Wed., May 6, 12:30-12:45M)
- Now on Now: Journey Toward Zero Controllable Incidents (Wed., May 6, 12:30-12:45PM)
- McDonald's: Autonomous State of the Restaurant (Thurs., May 7, 1:30-2PM)
Beyond the formal sessions and the booth, Tanium will be engaging with the Knowledge26 community the way the best partners do — as practitioners, not just vendors. That means sharing what's worked, being honest about the challenges, and listening hard to where the community needs more.
Why this moment matters
The pressure on IT and security teams has never been higher. AI-dominated environments are more complex, threats are more sophisticated, and the expectation that organizations can respond in real time — to incidents, to audits, to leadership questions — has become the baseline, not the exception.
The Tanium + ServiceNow partnership exists precisely for this moment. Together, the two platforms give enterprises the real-time endpoint intelligence and the workflow automation to not just keep pace, but to get ahead. Knowledge26 is an opportunity to bring that story to the people who need it most: the IT leaders, security practitioners, and platform architects who are building the enterprise of the next decade.
Tanium will be at Knowledge26 because our customers are there. Their challenges are there. And the solutions — built together with ServiceNow — are ready to meet them.
Learn more: https://www.tanium.com/partners/servicenow/spotlight
Find Tanium at Knowledge26 in Las Vegas this May. Visit us at our booth, join our sessions, and let's talk about what real-time endpoint intelligence can do for your ServiceNow investment.